We will gladly accept any full price item that is unworn, undamaged, unwashed, with all tags attached and without alterations. If you did not purchase your products from the CsevenM website, please contact your original place of purchase to return your items.
Returns must be made within 14 days of the order delivery and accompanied by the completed returns form. Please ship all items to the address below:
3 ROSE GLEN
ESSEX, CM2 9EN
Please allow 5-7 business days for a return to be processed once it arrives at our address. Refunds will be made in the form of the original payment, minus shipping and handling.
We reserve the right to refuse the return of washed, worn, and damaged items, or any item returned after 30 days from original delivery.
Exchanges can only be made on the same item purchased. Availability of the replacement item is not guaranteed, if the item is sold out, store credit will be issued.
If you have any questions or concerns, please e-mail us at firstname.lastname@example.org
When returning your item, we suggest you insure the package, purchase tracking services for your protection and save the shipping receipt for your records. Please provide the tracking information in a return/exchange request email to email@example.com.
All personalised, custom order, sale and gift cards are final sale. Final Sale items may not be returned or exchanged.
The same return/exchange policies apply to gift recipients who would like to return the CsevenM merchandise for refund or an exchange. Requested refunds over £400 will be given as store credit.